Welcome to Capitol Pool Service, Inc.
Capitol Pool Service, Inc. provides complete maintenance, repair, and cleaning services to
residential and commercial swimming pools, spas, and fountains.
Our goal at Capitol Pool Service, Inc., is to provide the highest quality service to our customers
while recognizing our responsibility to conserve resources to protect the environment, and
conduct our business with integrity at all times.
What sets us apart
Customer Service
- Live office reception, 8:00 am to 4:00 pm, and email.
- Reachable 24/7 through voicemail
- An emergency On-Call person is always on duty.
- Service notes are left at every job.
High Quality
- Professionalism
- Quality equipment and materials
- Respect is shown to customers and employees at all times.
- Mature, responsible employees.
Customer service is the hallmark that distinguishes us from other pool service companies in the area. A call during regular business hours will be handled personally and courteously. The office staff will speak with you in detail about your concerns and then relay them accurately to our field management team. Upon job completion, the service technician will leave you a brief field report on his work. After hours, our communications system allows us to receive messages 24/7. In the event of an immediate emergency such as flooding or fire, you will receive a call back, usually within 15 minutes. Please see our Testimonials page for the level of service we have given our customers in the past.
Quality begets quality. Our formula for success begins with hiring quality people and providing them with the training they need to be successful in their jobs. We add the use of quality supplies and equipment. Finally, our staff benefits from working in an environment where they are valued and treated professionally and respectfully. In turn, our customers receive quality, professional and respectful service from their first phone call to contact us.